/* Core application additions. V10 site.css + hive.css remain unchanged. */
/* Staff access: focused sign-in surface, no dashboard chrome. */
.sign-in-view .site-header nav,.sign-in-view .prototype-strip,.sign-in-view .app-footer{display:none}
.sign-in-view .site-header{position:static;background:transparent;border-bottom:0;padding:28px 5%}
.sign-in-view .admin-main{max-width:1120px;padding:36px 0 64px}
.access-layout{display:grid;grid-template-columns:minmax(0,1.05fr) minmax(0,1fr);gap:96px;align-items:start}
.access-story{padding:30px 0}.access-story .eyebrow{color:var(--honey);font-size:11px;letter-spacing:2px}
.app-main .access-story h2{font-size:clamp(32px,3.4vw,48px);line-height:1.12;letter-spacing:-1.7px;margin:30px 0 22px}
.access-intro{font-size:16px;line-height:1.7;max-width:390px;color:var(--muted)}
.access-capabilities{margin-top:38px}.access-capabilities>div{display:flex;gap:22px;padding:18px 0;border-top:1px solid var(--line)}
.access-capabilities>div>span{font-size:11px;color:var(--honey);padding-top:5px}.access-capabilities p{margin:0;font-size:13px;color:var(--muted);line-height:1.6}.access-capabilities strong{display:block;color:var(--ink);font-size:15px;font-weight:600;margin-bottom:3px}
.access-signature{font-size:12px;color:var(--muted);margin-top:32px}
.access-layout .login-panel{width:100%;max-width:none;margin:0;padding:38px;background:#10212e;border:1px solid var(--line);border-radius:8px;box-shadow:0 18px 55px #0002}
.access-label{display:flex;align-items:center;gap:10px;font-size:10px;letter-spacing:2px;color:var(--muted)}.access-dot{width:6px;height:6px;border-radius:50%;background:var(--honey)}
.app-main .login-panel h1{font-size:36px;line-height:1.15;letter-spacing:-1px;margin:24px 0 10px}.login-intro{font-size:14px;color:var(--muted);margin:0 0 30px}
.login-panel label{font-size:13px;font-weight:500;margin-top:20px}.login-panel input{background:#091824;border-color:#42586a;border-radius:4px;padding:14px;font-size:15px;min-height:52px}.login-panel input::placeholder{color:#8ea3b3}
.login-panel input:focus-visible,.login-panel button:focus-visible,.access-return:focus-visible{outline:2px solid var(--honey);outline-offset:3px}
.password-field{position:relative}.password-field input{padding-right:72px}.password-field #password-toggle{margin:0;position:absolute;right:4px;top:4px;min-height:44px;min-width:60px;padding:8px;border:0;background:transparent;color:var(--teal);font-size:12px}
.login-panel #login-submit{width:100%;justify-content:space-between;border-radius:4px;background:var(--teal);color:#08131e;font-weight:600;min-height:52px;margin-top:12px;padding:14px 18px}.login-panel #login-submit:disabled{opacity:.6;cursor:wait}
.caps-state{min-height:18px;font-size:12px;color:var(--honey);margin:6px 0 0}#login-state{color:#efbaa8;font-size:13px;line-height:1.5;margin:12px 0 0}#login-state:empty{display:none}
.access-help{border-top:1px solid var(--line);padding-top:24px;margin-top:28px;font-size:12px}.access-help strong{font-weight:600;color:var(--ink)}.access-help p{color:var(--muted);line-height:1.65;margin:6px 0 20px}.access-return{font-size:12px;color:var(--teal);display:inline-flex;min-height:44px;align-items:center}.access-local{font-size:10px;color:var(--muted);margin:12px 0 0;line-height:1.5}
@media(max-width:850px){.access-layout{grid-template-columns:1fr;gap:0;max-width:500px;margin:auto}.access-story{display:none}.sign-in-view .admin-main{padding:12px 0 40px}.access-layout .login-panel{padding:28px}.sign-in-view .site-header{padding:24px 5%}.app-main .login-panel h1{font-size:32px}}
@media(max-width:380px){.access-layout .login-panel{padding:22px}.app-main .login-panel h1{font-size:29px}}

[hidden]{display:none!important}.skip:not(:focus){clip-path:inset(50%);width:1px;height:1px;overflow:hidden}.skip:focus{clip-path:none}body{min-width:320px}.site-header{direction:ltr;flex-wrap:wrap}.site-header nav{display:flex;flex:1;justify-content:flex-end;flex-wrap:wrap}.site-header .language{font-size:13px;min-height:44px;display:flex;align-items:center}.app-main{width:90%;max-width:1240px;margin:0 auto;padding:48px 0 72px}.app-main h1{font-size:clamp(38px,5.1vw,72px);line-height:1.07;max-width:900px}.app-main h2{font-size:clamp(25px,2.5vw,36px)}.app-main h3{font-size:23px}.prototype-strip{letter-spacing:.5px}.journey-intro{max-width:880px;margin-bottom:48px}.journey-intro .lead{max-width:700px}.journey-hero{display:grid;grid-template-columns:1.45fr .7fr;gap:70px;align-items:center;min-height:540px}.journey-hero .actions{display:flex;flex-wrap:wrap;align-items:center;margin-top:32px}.brand-story{border-inline-start:1px solid var(--line);padding-inline-start:45px}.brand-story img{object-fit:contain;display:block;margin:0 0 35px}.brand-story p{max-width:270px}.button{display:inline-flex;align-items:center;gap:18px;text-decoration:none;min-height:48px;justify-content:center}.consultation-layout{display:grid;grid-template-columns:minmax(0,1.1fr) minmax(0,.8fr);gap:80px}form{min-width:0}label{display:block;margin:20px 0 8px;font-size:14px;color:var(--ink)}input,select,textarea{width:100%;padding:12px;border:1px solid var(--line);border-radius:2px;background:#102331;color:var(--ink);min-height:48px}input[aria-invalid=true],textarea[aria-invalid=true]{border-color:#eab199}textarea{resize:vertical}.checkline{display:flex;align-items:flex-start;gap:13px;margin:25px 0}.checkline input{width:21px;height:21px;min-height:21px;flex-shrink:0;margin:3px 0;accent-color:var(--teal)}.error{display:block;color:#efbaa8;font-size:13px;min-height:0}.error:not(:empty){margin:6px 0 10px}.trap{position:absolute;left:-10000px;width:1px;height:1px;overflow:hidden}.next-steps{padding-top:20px}.next-steps ol{padding-inline-start:22px}.next-steps li{padding:0 0 23px 8px;color:var(--muted)}.notification-note{font-size:13px;border-top:1px solid var(--line);padding-top:18px;margin-top:26px;color:var(--honey)}#lead-result{margin-top:22px;overflow-wrap:anywhere;color:var(--teal)}.editorial{max-width:850px}.editorial h2{margin-top:45px}.product-feature{display:grid;grid-template-columns:120px 1fr;gap:40px;padding:35px 0 55px}.product-feature img{object-fit:contain}h2 small{display:block;font-size:14px;letter-spacing:0;margin-top:12px;color:var(--honey)}.product-row{border-top:1px solid var(--line);padding:40px 0 15px}.assistant-layout{display:grid;grid-template-columns:minmax(0,.8fr) minmax(0,1.2fr);gap:45px}.faq-options{display:flex;flex-direction:column;gap:12px}.faq-options button{text-align:start;border-radius:2px;min-height:55px}.answer-panel{background:#102331;padding:30px;border:1px solid var(--line)}#chat-answer{min-height:140px;white-space:pre-wrap}#chat-form{display:grid;grid-template-columns:1fr auto;gap:12px;margin-bottom:28px}#chat-form label{grid-column:1/-1;margin:0}.app-footer{display:flex;align-items:center;flex-wrap:wrap;gap:25px;padding:27px 5%;border-top:1px solid var(--line);font-size:13px;color:var(--muted)}.app-footer span{margin-inline-end:auto}.consent-panel{display:flex;gap:25px;align-items:center;padding:24px 5%;border-top:1px solid var(--line);background:#0d1c29}.consent-panel strong{font-size:14px}.consent-panel p{font-size:12px;margin:7px 0 0;max-width:620px}.consent-actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin-inline-start:auto;min-width:270px}.consent-actions button{font-size:12px;min-height:44px}.consent-actions span{font-size:12px;flex-basis:100%;color:var(--muted)}.admin-main h1{font-size:clamp(32px,3.4vw,48px);margin-bottom:22px}.admin-main h2{font-size:24px;margin-top:30px}.login-panel{max-width:490px;margin:0 auto}.login-panel button{margin-top:25px}.workspace-heading{display:flex;align-items:center;justify-content:space-between;gap:30px;flex-wrap:wrap}.workspace-heading span{font-size:13px;color:var(--muted)}.table-wrap{overflow-x:auto;min-width:0}table{border-collapse:collapse;width:100%;font-size:14px}th,td{text-align:start;padding:17px 14px;border-bottom:1px solid var(--line);vertical-align:top}th{font-size:11px;text-transform:uppercase;letter-spacing:1px;color:var(--honey)}td small{display:block;margin-top:6px;color:var(--muted);font-size:12px}.detail-layout{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(0,.8fr);gap:65px}.detail-layout aside{padding:0 25px 25px;background:#102331;align-self:start}.detail-layout button{margin-top:22px}dl{display:grid;grid-template-columns:130px 1fr;gap:12px;font-size:14px}dt{color:var(--muted)}dd{margin:0;overflow-wrap:anywhere}.literal-text{white-space:pre-wrap;overflow-wrap:anywhere}.note{border-bottom:1px solid var(--line);padding:15px 0}.note p{margin:0 0 8px}.note small,#audit small{font-size:12px;color:var(--muted)}#audit{padding-inline-start:20px}#audit li{padding:10px 0;overflow-wrap:anywhere}.event-count strong{font-size:32px;color:var(--ink);font-weight:500;margin-inline-end:10px}html[dir=rtl] h1,html[dir=rtl] h2,html[dir=rtl] h3{letter-spacing:0;line-height:1.4}html[dir=rtl] .eyebrow{letter-spacing:0}html[dir=rtl] .trap{left:auto;right:-10000px}html[dir=rtl] .site-header nav{direction:rtl}
@media(max-width:850px){.site-header{gap:12px;padding:20px 5%}.site-header nav{order:3;flex-basis:100%;justify-content:flex-start;gap:8px 19px;position:static;visibility:visible;opacity:1;padding:0;background:transparent}.site-header nav a{display:inline-flex;align-items:center;min-height:44px}.site-header .language{margin-left:auto}.app-main{padding-top:25px}.journey-hero{grid-template-columns:1fr;gap:35px}.brand-story{border-inline-start:0;border-top:1px solid var(--line);padding:25px 0;display:grid;grid-template-columns:110px 1fr;gap:10px 25px}.brand-story img{grid-row:1/4;width:100px;height:160px;margin:0}.brand-story p{margin:0}.consultation-layout,.assistant-layout,.detail-layout{grid-template-columns:1fr;gap:35px}.journey-intro{margin-bottom:25px}.consent-panel{align-items:flex-start;flex-direction:column}.consent-actions{margin:0;min-width:0}.product-feature{grid-template-columns:1fr;gap:20px}.product-feature img{height:95px;width:80px}.app-footer{gap:16px}dl{grid-template-columns:100px 1fr}.app-main h1{font-size:clamp(36px,8vw,60px)}.answer-panel{padding:20px}.app-main{min-width:0}.app-footer span{flex-basis:100%}}
/* Authenticated workspace only. Approved sign-in rules above stay intact. */
.workspace-view:not(.sign-in-view) .site-header{min-height:88px;background:var(--bg)}
.workspace-view:not(.sign-in-view) .site-header nav a{padding:10px 2px;min-height:44px;border-bottom:2px solid transparent}
.workspace-view:not(.sign-in-view) .site-header nav a[aria-current]{border-color:var(--teal)}
.workspace-view:not(.sign-in-view) .prototype-strip{padding-block:10px;font-size:11px}
.workspace-view:not(.sign-in-view) .admin-main{padding-top:32px;min-height:65vh}
.workspace-view:not(.sign-in-view) .admin-main h1{font-size:clamp(28px,3vw,38px);letter-spacing:-1px;margin:0 0 12px;overflow-wrap:anywhere}
.workspace-view:not(.sign-in-view) .admin-main h2{font-size:21px;margin:0 0 18px}
.workspace-view:not(.sign-in-view) .eyebrow{color:var(--honey);font-size:10px;letter-spacing:1.8px;margin-bottom:16px}
.workspace-intro{font-size:14px;margin:0}.quiet-link{display:inline-flex;align-items:center;min-height:44px;color:var(--teal);font-size:13px;white-space:nowrap}
.workspace-view .workspace-heading{align-items:flex-start;margin-bottom:28px}
.queue-summary{display:flex;flex-wrap:wrap;gap:12px 32px;border-block:1px solid var(--line);padding:20px 0}
.queue-summary p{margin:0;font-size:13px}.queue-summary strong{font-size:22px;font-weight:500;margin-right:7px;font-variant-numeric:tabular-nums}
.scope-note{font-size:12px;margin:12px 0 22px;line-height:1.6}
.inbox-toolbar{display:grid;grid-template-columns:minmax(210px,2fr) minmax(160px,1fr) minmax(150px,1fr) auto;gap:16px;align-items:end;padding:22px;background:#10212e;border:1px solid var(--line);border-radius:6px}
.inbox-toolbar label{margin:0 0 8px;font-size:12px}.inbox-toolbar input,.inbox-toolbar select{font-size:14px;background:#091824;border-color:#42586a;border-radius:4px}.inbox-toolbar button{font-size:13px;min-height:48px}
.workspace-view .table-wrap{border:1px solid var(--line);border-radius:6px}.workspace-view table{font-size:13px}.workspace-view th{background:#10212e;font-size:10px;color:var(--muted)}.workspace-view td{padding:19px 14px;overflow-wrap:anywhere}.workspace-view tbody tr:last-child td{border-bottom:0}.workspace-view tbody tr:hover{background:#1b263180}
.inbox-table{table-layout:fixed}.inbox-table th:first-child{width:27%}.inbox-table th:nth-child(2){width:13%}.inbox-table th:nth-child(3){width:18%}.inbox-table th:nth-child(4){width:12%}.inbox-table th:nth-child(5){width:17%}.inbox-table th:last-child{width:13%}
.contact-name{font-weight:600;display:inline-block;min-height:24px}.inbox-table time{font-size:12px;color:var(--muted)}.owner-cell{color:var(--muted)}.row-action a{display:inline-flex;gap:10px;align-items:center;min-height:44px;color:var(--teal);font-size:12px;text-decoration:none}.status-badge{display:inline-block;border:1px solid #52676b;border-radius:4px;padding:3px 8px;font-size:11px;line-height:1.6;color:var(--ink)}.status-0{color:var(--honey);border-color:#685b43;background:#c8a5690b}.status-1{color:var(--teal);border-color:#4c716a;background:#87b5ab0b}.status-2{color:var(--ink);background:#1b3039}.status-3{color:var(--muted)}
.empty-state{padding:46px 26px;border:1px solid var(--line);border-radius:6px}.empty-state p{font-size:14px;margin:0;max-width:60ch}
.visually-hidden{position:absolute;width:1px;height:1px;padding:0;margin:-1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap;border:0}
.workspace-view .notification-note{font-size:12px;line-height:1.7}
@media(max-width:1050px){.inbox-toolbar{grid-template-columns:minmax(0,2fr) minmax(0,1fr)}.inbox-table th:first-child{width:24%}.inbox-table th:nth-child(3){width:19%}}
@media(max-width:850px){.workspace-view .workspace-heading{gap:8px;margin-bottom:22px}.queue-summary{gap:10px 20px;padding:16px 0}.queue-summary p{font-size:12px}.queue-summary strong{font-size:20px}.inbox-toolbar{grid-template-columns:1fr 1fr;padding:16px;gap:16px 10px}.inbox-toolbar .search-field{grid-column:1/-1}.inbox-toolbar>div{min-width:0}.inbox-toolbar button{grid-column:1/-1}.inbox-toolbar input,.inbox-toolbar select{font-size:13px;padding:10px}.inbox-table thead{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}.inbox-table,.inbox-table tbody{display:block;width:100%}.inbox-table tr{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:12px;border-bottom:1px solid var(--line);padding:20px}.inbox-table tr:last-child{border-bottom:0}.workspace-view .inbox-table td{display:block;padding:0;border:0;min-width:0}.inbox-table td:before{content:attr(data-label);display:block;font-size:10px;text-transform:uppercase;letter-spacing:1px;color:var(--muted);margin-bottom:5px}.inbox-table td:first-child,.inbox-table .row-action{grid-column:1/-1}.inbox-table .row-action a{border-top:1px solid var(--line);width:100%;justify-content:space-between;padding-top:10px}.inbox-table td:first-child:before,.inbox-table .row-action:before{display:none}.inbox-table .contact-name{display:flex;align-items:center;min-height:44px}}
/* Enquiry inspector: request, action panel, then chronological record. */
.workspace-view .back-link{margin-bottom:20px}.workspace-view .detail-current{padding-top:22px}.detail-current p{font-size:12px;margin:8px 0}.detail-current strong{display:block;color:var(--ink);font-size:14px;font-weight:500}.workspace-view .detail-current .status-badge{font-size:11px;color:var(--ink)}
.workspace-view .detail-layout{grid-template-columns:minmax(0,1.4fr) minmax(0,1fr);grid-template-areas:'request triage' 'history triage';gap:28px 40px;align-items:start}.enquiry-card{grid-area:request;min-width:0;border-top:1px solid var(--line);padding-top:26px}.enquiry-history{grid-area:history;min-width:0}.workspace-view .triage-panel{grid-area:triage;padding:28px;border:1px solid var(--line);border-radius:6px;background:#10212e}.workspace-view .triage-panel .eyebrow{margin-top:0}.triage-panel input,.triage-panel textarea,.triage-panel select{background:#091824;border-color:#42586a;border-radius:4px;font-size:14px}.workspace-view .triage-panel button{width:100%;margin-top:0;background:var(--teal);color:#08131e;border-radius:4px;font-weight:600}.workspace-view button:disabled{opacity:.6;cursor:wait}.workspace-view .triage-panel .scope-note{margin-bottom:20px}.optional-label{font-size:11px;color:var(--muted);margin-left:6px}.workspace-view #save-state{font-size:13px;color:var(--teal)}#save-detail:empty,#save-state:empty{display:none}
.lead-facts{margin:0 0 30px;font-size:13px;gap:12px 22px}.workspace-view .section-label{font-size:11px;letter-spacing:1px;text-transform:uppercase;color:var(--muted);margin:0 0 14px}.workspace-view #lead-message{font-size:15px;line-height:1.8;color:var(--ink);margin:0 0 26px}.reference-details{font-size:12px;overflow-wrap:anywhere;border-top:1px solid var(--line);padding-top:8px}.reference-details summary{min-height:44px;padding-top:12px;cursor:pointer;color:var(--muted)}.section-heading{display:flex;gap:8px 20px;align-items:baseline;justify-content:space-between;flex-wrap:wrap;border-top:1px solid var(--line);padding-top:24px;margin-top:22px}.section-heading span{font-size:11px;color:var(--muted)}.workspace-view .section-heading h2{margin-bottom:8px}.history-empty{font-size:13px;margin:10px 0 28px}.workspace-view .note{font-size:14px;line-height:1.7}.workspace-view #audit{padding-left:22px;margin-top:15px}.workspace-view #audit li{padding:8px 0 20px 8px;font-size:13px}.activity-list li::marker{color:var(--honey);font-size:11px}.activity-list p{margin:6px 0}.activity-list time,.activity-list span{font-size:12px;color:var(--muted)}
.workspace-view :is(input,select,textarea,button,a,summary):focus-visible{outline:2px solid var(--honey);outline-offset:3px}
@media(max-width:850px){.workspace-view .detail-layout{grid-template-columns:1fr;grid-template-areas:'request' 'triage' 'history';gap:26px}.workspace-view .detail-current{padding-top:0;display:flex;gap:18px;align-items:center}.detail-current p{margin:0}.detail-current strong{display:inline;margin-left:8px}.workspace-view .triage-panel{padding:24px}.workspace-view .detail-current .status-badge{flex-shrink:0}}
@media(max-width:380px){.workspace-view .triage-panel{padding:18px}.lead-facts{grid-template-columns:85px 1fr;gap:12px}.workspace-view .detail-current{align-items:flex-start;flex-direction:column;gap:8px}}
/* Monitor surface: one real total, proportional source bars, full aggregates. */
.source-total{display:flex;gap:14px 35px;align-items:center;justify-content:space-between;border-block:1px solid var(--line);padding:20px 0;flex-wrap:wrap}.source-total p{font-size:14px;margin:0}.source-total strong{font-size:25px;font-weight:500;margin-right:10px;font-variant-numeric:tabular-nums}.source-total #source-scope{font-size:12px}.source-overview{display:grid;grid-template-columns:minmax(0,1.25fr) minmax(0,1fr);gap:60px;margin:36px 0}.source-bars{padding:0;list-style:none;margin:22px 0}.source-bars li{margin-bottom:20px}.source-bars li>div{display:flex;align-items:center;justify-content:space-between;gap:20px;font-size:13px}.source-bars strong{font-variant-numeric:tabular-nums;font-weight:500}.source-bars meter{display:block;width:100%;height:16px;margin-top:4px;accent-color:var(--teal)}.source-bars meter::-webkit-meter-bar{background:#1b3039;border:0;border-radius:2px;height:5px}.source-bars meter::-webkit-meter-optimum-value{background:var(--teal);border-radius:2px}.source-bars meter::-moz-meter-bar{background:var(--teal)}.source-reading{border:1px solid var(--line);border-radius:6px;padding:24px;background:#10212e}.source-reading p{font-size:13px;line-height:1.7;margin-bottom:14px}.source-reading p:last-child{margin:0}.workspace-view .source-reading h2{font-size:16px}.workspace-view .section-heading{margin-bottom:16px}.workspace-view .reference-details{padding-bottom:4px;border-bottom:0}.workspace-view #source-table{table-layout:fixed}.workspace-view #source-table th:nth-child(2){width:19%}.workspace-view #source-table th:nth-child(6){width:20%}.workspace-view #source-table th:last-child{width:9%}.workspace-view #source-table [data-event-count]{text-align:right;font-variant-numeric:tabular-nums;color:var(--ink)}
@media(max-width:850px){.source-overview{grid-template-columns:1fr;gap:20px}.source-reading{padding:20px}.workspace-view #source-table thead{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%)}.workspace-view #source-table,.workspace-view #source-table tbody{display:block;width:100%}.workspace-view #source-table tr{display:grid;grid-template-columns:1fr 1fr;gap:14px 20px;padding:20px;border-bottom:1px solid var(--line)}.workspace-view #source-table tr:last-child{border-bottom:0}.workspace-view #source-table td{display:block;padding:0;border:0;min-width:0;text-align:left}.workspace-view #source-table td::before{content:attr(data-label);display:block;font-size:10px;color:var(--muted);letter-spacing:1px;text-transform:uppercase;margin-bottom:5px}.workspace-view #source-table [data-event-count]{grid-column:1/-1;border-top:1px solid var(--line);padding-top:10px;display:flex;justify-content:space-between;align-items:center}.workspace-view #source-table [data-event-count]::before{margin:0}}
.workspace-view .mailbox-note{display:flex;gap:18px 55px;flex-wrap:wrap;margin-top:36px;padding:22px 0 0;border-top:1px solid var(--line);font-size:12px;overflow-wrap:anywhere}.mailbox-note strong{font-weight:500}.mailbox-note p{font-size:12px;margin:6px 0 0}.mailbox-note>div:last-child strong{color:var(--honey)}
@media(max-width:600px){.workspace-view .inbox-toolbar{grid-template-columns:1fr}.workspace-view .inbox-toolbar>div,.workspace-view .inbox-toolbar button{grid-column:1}}
@media(prefers-reduced-motion:reduce){html{scroll-behavior:auto}*,*::before,*::after{animation:none!important;transition:none!important}}